Legal information
Privacy Policy
This Privacy Policy describes how TELEKOMUNIKACJA AI Sp. z o.o. handles personal data collected through the website telekomunikacja.digital. It covers what data is collected, why, how long it is kept, and what rights you have. The data controller is TELEKOMUNIKACJA AI Sp. z o.o., ul. Warszawska 40, lok. 2A, 40-008 Katowice, Poland, KRS 0001178761, NIP 9542889925, REGON 542055062.
At a glance
What this page covers
Read it in order if you want the full picture, or jump straight to the section that answers your question. Each part explains what happens to your data in plain language, and the last section tells you where to send a request.
- Data we collectForm entries, email, and limited technical logs.
- Why we process your dataAnswering enquiries, keeping the site secure.
- Legal basis for processingConsent, contract steps, and legitimate interest.
- Data retentionHow long enquiries and logs stay on file.
- Sharing data with third partiesHosting, email, advisers, and legal duties.
- Your rightsAccess, correction, deletion, objection, portability.
Data we collect
We collect personal data that you provide directly, primarily through the contact form or by email. This typically includes your name, email address, telephone number if you provide it, and the content of your message. We also collect limited technical data automatically, such as browser type, device type, and pages visited, through server logs and cookies.
Provided by you
Contact form and email
- Name Used to address our reply
- Email address The main channel for our answer
- Telephone number Only if you choose to add it
- Message content Kept with the enquiry record
Collected automatically
Server logs and cookies
Browser type, device type, and the pages you visit are recorded so the site can stay online and so we can see which pages are used. These records are not used to build a profile of you for advertising.
Why we process your data
Data provided through the contact form or by email is processed to respond to your enquiry and to take steps towards a possible contract. Technical data is processed to keep the website secure and functioning, and to understand how visitors use it. We do not use your contact details for marketing unless you have separately agreed to that.
Answering your enquiry
We read your message, reply to it, and keep the exchange together with any later correspondence about the same matter.
Keeping the site secure
Log records help us spot abuse, broken pages, and unusual traffic patterns so the site stays available to ordinary visitors.
Understanding how the site is used
Aggregate page statistics tell us which descriptions of our services are read and which pages need clearer wording.
Legal basis for processing
Every use of your data rests on one of the grounds below. Where the ground is your consent, you can withdraw it at any time, without giving a reason and without affecting anything that happened before you withdrew it.
Ground for processing
Applies to
Your consent
Submitting the contact form
Steps towards a contract
Answering a request for services
Our legitimate interest
Site security and stability
Legal obligations
Accounting and tax records
Withdrawing consent is a simple email. Nothing about your earlier enquiry becomes unlawful, and we stop processing for that purpose once the request is recorded.
Data retention
Enquiry data is kept for as long as needed to handle the enquiry and any resulting cooperation, and afterwards for the period required by applicable Polish law, including accounting and tax obligations. Technical log data is kept for a limited period appropriate to security monitoring. When data is no longer needed, it is deleted.
Enquiry records
Held while we work on your question and any cooperation that follows, then kept only for the statutory accounting and tax period.
Technical logs
Kept for a limited window that matches what security monitoring actually needs. Older entries are removed rather than archived indefinitely.
Deletion
Once the purpose ends and no legal duty requires us to keep a record, the data is deleted from our systems and from the providers acting on our instructions.
Sharing data with third parties
We do not sell personal data. Data may be shared with service providers who support the website and our operations, such as hosting providers and email providers, and with professional advisers where necessary. These providers process data only on our instructions. Data may also be disclosed where required by law or by a competent authority.
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01
Hosting providers
They keep the site online and store the server logs described above. They act on our written instructions and cannot use the data for their own purposes.
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02
Email providers
Messages you send to our address are delivered and stored through a mail service, which means your message passes through their infrastructure.
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03
Professional advisers
Accountants, lawyers, or auditors may see records where a specific matter requires it, bound by their own confidentiality duties.
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04
Legal and public authorities
Where a valid legal request reaches us, we disclose only the data the request actually covers and record that disclosure.
When a partner is added or replaced, the categories above stay the same. If a change would alter how your data is used, this page is updated before that change takes effect.
Your rights
You have the right to access your personal data, to request correction of inaccurate data, to request deletion, to request restriction of processing, to object to processing, and to request data portability where applicable. You also have the right to lodge a complaint with the Polish supervisory authority, the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych).
A request does not need a special form. A short email describing what you want is enough, and we answer in the timeframes the applicable law sets.
How do I ask for a copy of my data?
Write to [email protected] from the address you used before, or from any address you can receive a reply at. Tell us which data you mean if you are not sure, and we will look through the enquiry records and technical logs we hold.
Can I ask you to delete my message?
Yes, unless a legal duty requires us to keep the record. If part of the data must stay, for example for tax records, we tell you which part and for how long, and delete the rest.
What if I think my data is wrong?
Send the correction and we will update the record. While the correction is checked, you can also ask us to restrict processing, which means we hold the data but do not use it for anything else.
Can I complain to a supervisory authority?
Yes. The Polish supervisory authority is the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych). You can also raise the matter with us first, which is often the faster route.
Contact about privacy
Requests concerning personal data can be sent to [email protected] or by post to TELEKOMUNIKACJA AI Sp. z o.o., ul. Warszawska 40, lok. 2A, 40-008 Katowice, Poland. We respond to requests within the timeframes required by applicable law.
Data controller
TELEKOMUNIKACJA AI Sp. z o.o.
- Registered address
- ul. Warszawska 40, lok. 2A, 40-008 Katowice, Poland
- KRS
- 0001178761
- NIP
- 9542889925
- REGON
- 542055062
- [email protected]
- Telephone
- 0622539213
- Office hours
- Monday to Friday, 9:00 AM – 6:00 PM